Bark n Cone Roastery, SIA (Reg. No. 40203464974), based in Latvia, operates the online store www.barknconeroastery.com (hereinafter – “Website”). This policy explains how we collect, use, and protect your personal data when you visit our store and purchase our freshly roasted coffee.

1. General Provisions

  1. The Personal Data Controller is Bark n Cone Roastery, SIA, Reg. No. 40203464974, registered in Latvia (hereinafter – “Data Controller”).
  2. Contact Information: Email: info@barknconeroastery.com, Phone: +371 22303630.

2. What Data We Collect and Why

While you visit our website, we track and collect:

  • Products you’ve viewed: We use this to show you products you’ve recently viewed or might like.
  • Location, IP address, and browser type: Used for tax estimation, shipping calculations, and security monitoring.
  • Shipping address: Essential to estimate shipping costs before you place an order and to deliver your coffee.
  • Account details: If you create an account, we store your name, address, email, and phone number to make future checkouts faster.

3. Cookies and Analytics

Our Website uses cookies to enhance your shopping experience:

  • WooCommerce Cookies: Essential cookies to keep track of your cart contents while you browse.
  • Analytics: We use Google Analytics to understand how visitors interact with our site. This data is anonymized and used strictly for business improvement.

4. Who Has Access to Your Data

To process your orders, specific team members (Administrators and Shop Managers) have access to:

  • Order Details: What you bought, when, and where it should be sent.
  • Customer Information: Your name, email address, and billing/shipping information.

5. Third-Party Data Sharing

We share information with trusted third parties who help us operate our store and deliver your orders:

  • Payment Processors: We use secure gateways (e.g., Stripe, PayPal, or bank-links). Payment data is handled by these providers under high-security standards.
  • Shipping Carriers: Your contact and shipping details are shared with delivery services (e.g., Omniva, DPD, DHL) to fulfill your order.
  • Marketing: If you opt-in to our newsletter, your email is used to send you updates about new roasts and offers.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access, update, or delete your personal data.
  • Request a copy of the data we hold about you.
  • Withdraw your consent for marketing at any time.
  • For any requests, contact us at: info@barknconeroastery.com.

7. Data Security

We prioritize your security. Our website uses SSL (Secure Sockets Layer) encryption to ensure that all data transmitted between your browser and our server is protected. We regularly update our WordPress plugins and core to maintain a secure environment.

8. Data Retention

We store your information for as long as necessary for the purposes for which we collect it (e.g., order fulfillment) and to comply with legal, tax, or accounting requirements (usually up to 5 years for financial records).